Manager, Child and Family Support Centre

Terra is a non-profit organization that has been serving pregnant and parenting teens, in Edmonton for over 45 years.  Annually more than 1,000 young parents and their children benefit from a comprehensive range of services. Through the compassionate work of the staff, we help parents and children to develop and reach their full potential by recognizing and responding to their unique and individual needs.  If you share our values and can offer professional service to our participants please consider joining our team.

Reporting to the Director, Early Childhood Services, the Manager, Child and Family Support Centre, provides leadership and vision to a team of 27 staff at the Terra Child and Family Support Centre which is located on site at Braemar School.  The Centre accommodates 77 infants and children while their moms attend school to complete their high school education.  The childcare centre provides exceptional early learning and care for children three weeks to three years of age placing a special emphasis on parent/child relationship development

This position is a permanent position working 37.5 hours of work.  Flexible hours are required to meet the needs’ of the Centre.  Upon successful completion of a probation period, there would be an attractive benefits package offered.

Key Responsibilities:

Program Delivery & Development:

  • Oversee the recruitment and retention of well qualified staff to meet the needs of children and parents
  • Alignment of program goals to agency strategic plan, program outcomes and mission achievement
  • Ensure administration and operation of program aligns with Alberta Government regulations; Licensing and Accreditation
  • Supervision of Family Literacy Program (Books Babies and More)
  • Lead a dynamic staff of educators committed to best practise
  • Provide ongoing staff development ensuring a professional team and healthy work place environment
  • Responsible for data collection and program evaluation reports


  • Serve as a contributing member of the Agency Operations Team and Integrated Service Team
  • Collaborate with relevant external agencies and associations
  • Contribute to the development of the agency strategic plan and implementation of the strategic activities.
  • Provide mentorship and supervision to Centre Supervisor and the two Curriculum Facilitators


  • Responsible for financial operations of the Child and Family Support Care Centre
  • Work in collaboration with agency finance department
  • Develop annual operating budget
  • Degree or Diploma specializing in Early Childhood Development; (Early Childhood Educator/Alberta Child Development Supervisor or equivalencies)
  • Minimum 5 years’ experience managing the operations of a child care facility
Knowledge and Abilities:
  • Demonstrated superior verbal and written communication skills
  • Can work independently, and under pressure; with minimal supervision
  • Successfully juggles multiple projects with tight deadlines
  • Must also be able to problem solve, be flexible, have critical thinking skills
  • Strong interpersonal, collaborative and personnel management skills
Other requirements:
  • A valid driver’s license and access to a reliable vehicle
  • Ability to work flexible hours
  • Criminal Record Check and Child Intervention Check completed within the last 6 months

We recognize the importance of a diverse workforce and encourage applications from Indigenous persons, men, LGBTQ-identified persons, people of colour, and persons with a disability.

To apply for this opportunity, please email your résumé and cover letter to: Human Resources,  Please state your salary expectations in the cover letter.  Please include Manager, Child and Family Support Centre in the Subject Line of the email.

Closing Date: Until Suitable Candidate is found

Executive Assistant

Reporting to the Executive Director, the Executive Assistant is responsible for coordinating the Executive Directors schedule and prioritizing and following up on related matters requiring attention. The position serves as key liaison between the Executive Director and the board and assists board leadership in undertaking its role and responsibilities necessitating a high degree of confidentiality and professionalism.  As a dynamic not for profit, the Executive Assistant must be able to manage a range of diverse projects with both internal and external focus.

This is a full time position, working 37.5 hours a week.  Flexible hours required on occasion to meet the needs’ of the executive office. The position is based out of the downtown office located at 9930-106 Street.

Key Responsibilities:
  • Coordination of meetings (using shared calendars, conference call system, and other tools), and preparing agendas and meeting materials.
  • Taking meeting notes, minutes,  and following up as appropriate
  • Manage an active calendar of appointments; complete expense reports; compose and prepare correspondence that is sometimes confidential
  • Managing the flow and storage of information; and records management
  • Prepare draft reports, background documentation, and research information
  • Minimum 5 years of related administrative professional experience
  • Computer proficiency using MS Office Applications (Word, Excel, PowerPoint);
  • Completion of a post-secondary diploma in Business Administration or Executive Assistant Clerical Program
Knowledge and Abilities:
  • Consistently utilizes superior organization, communication and problem solving skills
  • Extraordinary commitment to maintain confidentiality
  • Demonstrate flexibility to work in a constantly changing environment where priorities and deadlines can shift
  • Strong interpersonal, collaborative and personnel management skills
  • Works independently, and effectively, under pressure and with minimal supervision
Other requirements:
  • Ability to work flexible hours
  • Clear Criminal Record Check and Child Intervention Check that are dated within 90 Days of the start date

We are an equal opportunity and non-discriminatory employer and recognize the importance of a diverse workforce.  We welcome all qualified applicants.

Salary: Please state salary expectations in your cover letter.  Upon completion of the probationary period, we offer a comprehensive, competitive, extended health benefits package including RRSP contribution.

To apply for this opportunity, please email your résumé and cover letter to: Human Resources,  Please include the job title Executive Assistant in the Subject Line of the email.

Closing Date:  Until a suitable candidate is found.


Employment Benefits

  • Short- and long-term disability
  • Extended health care
  • RRSP employer contribution
  • Employee Assistance Program (EAP)
  • Start with 3 weeks holidays in years 1 through 5; 4 weeks thereafter
  • 12 sick days
  • Agency-hosted annual staff appreciation day
  • Agency-hosted staff Christmas party
  • Ongoing staff celebration and recognition
  • Opportunity and funds for professional development
  • First Aid, Suicide Prevention and Cultural Awareness training at agency expense
  • Years of Service Recognition
  • Free downtown parking
  • Agency and unit-specific team-building activities
  • Additional paid holiday time between Christmas and New Years

Terra is also a member of the City of Edmonton Corporate Wellness Program which provides employees, (and their immediate family members living in the same household,) discounts on admissions to City operated sports and fitness centres. This includes:

  • Annual Pass – receive a 20% discount on Adult and Family Annual Passes.
  • Continuous Monthly Pass – a 20% discount off the Continuous Monthly Membership Program
  • Multi Admission Pass – a 15% discount on our already discounted multi admission pass (starting at 5 visits)

Terra Code of Honour

The Code of Honour was developed in 2009 after a comprehensive process which included dialogue and the opportunity for all staff to participate in determining the Code of Honour. It was updated in 2012. The Code of Honour reflects how we work together, what we hold each other accountable for and our values as a staff team.

  • We believe in our mission. We can better serve our participants by always being aware of our purpose in everything we do.
  • We believe in respecting our diversity and celebrating it. Our differences can come together positively to strengthen our team as a whole.
  • We believe that each of us can choose our own attitude. By being positive and respectful we can create a healthy work environment and set a good example for our participants.
  • We believe in being supportive to each other. Terra is a team and a team member in need should always be supported and never be left behind.
  • We believe in supporting the communities we serve. In working collaboratively with other agencies, we can open ourselves up to new opportunities for programs, partnerships and possibilities to help our participants.
  • We believe in dealing with issues as they arise. Bringing forth conflicts in an open, honest and courteous manner will allow us to address them in a non-confrontational way so we can continue working towards the success of our organization.
  • We believe in being accountable. By taking responsibility for our mistakes and supporting colleagues through theirs, we can learn from them, move past them, and be successful.
  • We believe in celebrating successes and taking time to have fun! By committing to positivity in the workplace, we all can further enjoy the work we do.