Young Parent Support Worker

As a non-profit organization that has been serving pregnant and parenting teens in Edmonton for over 50 years Terra is recognized for its leadership, innovation and collaboration. Annually more than 1,000 young parents and their children benefit from a comprehensive range of services. Through the compassionate work of the staff, we help parents and children to develop and reach their full potential by recognizing and responding to their unique and individual needs. Terra Centre staff are guided by the Code of Honour which supports, respects, and celebrates our families and staff ( If you share our values and support our mission and vision please consider joining our team.


Job Overview:

As a part of the Expanding Hope program team, the Young Parent Support Worker provides supports and services directly to pregnant and parenting youth across Alberta and works with the Children’s Services funded Family Resource Networks to build their capacity to serve expecting and parenting youth. The role works at both the individual client level, as well as the systems level to expand and leverage services to meet the needs of youth throughout Alberta.  This Project is a partnership between Catholic Family Service in Calgary and Terra Centre in Edmonton.


Job Conditions:

This is a full-time position working 37.5 hours/week primarily between 8:30 a.m. to 4:30 p.m. Monday through Friday and may include working occasional evenings and weekends. The position will be working in the community, working remotely and go in person to the Terra Centre a minimum of twice/week.

Key Responsibilities:

  • Provide timely service to young families (virtually and in person) using a strength-based, trauma informed and client centred approach
  • Complete assessments and surveys with clients to inform service delivery
  • Provide supportive counselling, 1:1 coaching, information on child development, and interventions aimed at strengthening the caregiver-child relationship
  • Program plan and facilitate parenting and peer support groups
  • Support young parents to learn to navigate systems and advocate for themselves
  • Support clients to access resources and provide supported referrals
  • Provide training/presentations to FRN service providers
  • Be a program ambassador with sector partners, donors, volunteers, and stakeholders
  • Participate in individual and group supervision, team/agency/division meetings, live observations, and professional development opportunities
  • Develop partnerships, engage and support FRNs across Alberta
  • Work collaboratively with staff, Family Resource Networks and Spoke services staff
  • Consultation with supervisor, colleagues, natural supports and other professionals
  • Collect data, input data and complete casework documentation
  • Report regularly to program manager to facilitate meeting reporting deadlines


  • Degree/Diploma in a human service field and registration with a relevant professional body if applicable
  • Minimum 3 years of case management/service delivery to pregnant or parenting youth
  • Experience in partnership work and collaboration is required
  • Experience using virtual platforms (i.e., Zoom, MS Teams) for delivering services
  • Previous experience working in rural setting an asset
  • Clinical experience with families an asset.

Knowledge and Abilities:

  • Group planning and facilitation skills (both in person and virtually)
  • Knowledge of and experience using Office 365
  • Knowledge of parenting interventions
  • Understanding of child and adolescent development, ages and stages, attachment issues, child protection and impact of ACE’s on babies

Other requirements:

  • A valid driver’s license, a reliable vehicle with 2 million liability insurance and current clear Drivers Abstract
  • Ability to work flexible hours
  • Clear Criminal Record Check and Child Intervention Check that are dated within 90 Days of the start date


Core Behavioral Competencies 

Terra values are core to the organization. We strive to hire individuals who possess these behavioral competencies at all levels of the organization.


  • Personal Leadership:Practices inclusion, communicates openly and effectively, demonstrates self-awareness
  • Productive Relationships: Develops networks, collaborates, develops self and others
  • Results Focus: Applies outcomes-based problem solving and systems thinking, demonstrates evidence-informed decision making
  • Service Excellence: Practices innovation, facilitates a culture of learning, demonstrates continuous improvement
  • Program Planning; design, plan, coordinate, facilitation of groups
  • Finance; manage allocated financial resources for program delivery
  • Communication skills; excellent both written and oral; evidenced in grant writing and reporting to funders
  • Community Relations; well developed engagement skills, strong networking




Fifty one percent of the young parents served by Terra are Indigenous.  The agency promotes and expects staff to invest in building knowledge and skills to be culturally competent in serving this population and all Black Indigenous and People of Colour.  Engaging in ceremony and cultural activities is stressed to promote experiential learning.  The Strategic Plan includes intentional actions to advance the agency efforts related to diversity, equity and inclusion.


As an agency we are working to build a foundation of knowledge and skills to be an antiracist organization, to understand and respond to systemic racism that creates barriers and inequality in the workplace and in society.


No person will be denied employment opportunities or benefits for reasons unrelated to their abilities. Recruitment and advancement will not discriminate on the grounds of any protected characteristics under Alberta Human Rights or Canadian Human Rights legislation.

Individuals will be recruited to positions based on their skills, qualifications and attributes required for employment and alignment to agency core values.


Vaccine Policy 

As a condition of employment, all Terra employees are required to be fully vaccinated against COVID 19 or regularly undergo COVID 19 testing before entering the workplace.  Successful applicants will be required to provide proof of their COVID 19 vaccination prior to commencement.  If you are the successful applicant and cannot be fully vaccinated on the basis of a protected ground under human rights legislation you may request an accommodation that will be reviewed by Terra


Salary: The salary range for the position is $48 130 – $52 130/year. Upon completion of a probationary period, we offer a comprehensive, competitive, extended health benefits package including RRSP contribution.  A Wellness Fund is allocated to staff to support their ongoing well-being.  Staff have three weeks vacation, and, in addition, the agency is closed between Christmas and New Years.

As a learning organization, Terra supports ongoing professional development among employees through formal training, informal mentoring, and personalized growth plans.  Terra is continuing to grow our programming and there are anticipated opportunities for further professional growth within the agency.

To apply for this opportunity, please email your résumé and cover letter to: Human Resources,  Please include the “22-011TERRA Youth Parent Support Worker” in the Subject Line of the email.


Closing Date: This position will be open until a suitable candidate is found