Transitions Coach

Mission:                Empowering Teen Parents to Succeed 

Vision:                    Teen Parent Families Thrive and Enrich our Community 

Job ID:                   24-009 TERRA 

As a non-profit organization that has been serving pregnant and parenting teens in Edmonton for 50 years Terra is recognized for its leadership, innovation and collaboration.  Annually more than 1,000 young parents and their children benefit from a comprehensive range of services. Through the compassionate work of the staff, we help parents and children to develop and reach their full potential by recognizing and responding to their unique and individual needs. Terra staff are guided by the Code of Honour which supports, respects, and celebrates our families and staff (  If you share our values and support our mission and vision, please consider joining our team.  

Job Overview:  

The Transitions Coach provides Terra participants with support while they are attending a post-secondary, apprenticeship, or employment training program.  This position supports participants in their parenting, personal, and life goals with a focus on helping them achieve success in their journey beyond high school.

Job Conditions:  

This is a full time (35 hours/week) with flexible hours Monday through Friday, 1-2 evenings/week, and the occasional weekend based on the needs of families and staff and to support day/evening programming. The position will be working out of the Terra Centre located at 10320-146 Street and Braemar School located at 9359 67a Street.

Key responsibilities:  

  • Provide ongoing support to children and families through home visits, phone calls, text messaging and emails 
  • Coordinate referrals and assessments to other community resources for families and support them in building a strong connection with their community 
  • Work with parents to identify goals that support their life success. Co-creating action plans, provide support, and reviewing goals regularly.
  • Identify community resources and contacts to continually enhance programming to meet both the needs of the families and the outcomes of the program 
  • Provide guidance and support as required to help participants build skills and confidence in problem solving 
  • Support participants to navigate systems related to their program of study, including application and registration process, financial aid, budgeting, and supporting services available through their institution.
  • Build partnerships with post-secondary institutions, and serve as a strong advocate on behalf of participants while navigating systemic barriers 
  • Provide social-emotional coaching to support their ongoing growth and development as individuals and parents.
  • Work collaboratively with Terra partners including Braemar School, Brentwood Housing, and program funders.  
  • Ensure service delivery alignment with agency mission, vision, values, and program logic model   
  • Complete monthly statistical information and collect outcomes measures data and evaluation activities as required 
  • Adhere to Terra’s policies and procedures and to the professional code of ethics of applicable professional associations 
  • Work to build an integrated service team and consult with the team to ensure participant needs are addressed 
  • Engagement in conversations during Community of Practice and Team Unit Meetings, Internal and External committees and resource fairs to increase staff awareness and capacity 
  • Plan and facilitate day and evening group programming across all Terra sites and in the community to support partnerships and collaborations programming 
  • Accountability in completing work efficiently and effectively  
  • Expand personal sensitivity and knowledge regarding different cultures 


  • Post-secondary diploma or degree in Human Services, Social Work, or Child and Youth Care/Worker 
  • Experience providing outreach support services through home visitation 
  • Experience providing life skills coaching and training 
  • Experience working with low income and marginalized participants, including people facing multiple barriers  

Knowledge and Abilities:  

  • Ability to work with families from diverse cultural backgrounds and develop positive, effective, professional rapport and relationships with youth 
  • Knowledge of issues associated with people impacted by mental illness and substance abuse 
  • Knowledge of referral services and supports within the Edmonton community and/or the ability to research and connect with community resources  
  • Knowledge of child/youth development and child-parent attachment
  • Understanding and knowledge of the issues pregnant and parenting young people face 

Other requirements:  

  • Clear Police Information Check and Child Intervention Check that are dated within 90 Days of the start date  

Core Behavioral Competencies  

Terra values are core to the organization. We strive to hire individuals who possess these behavioral competencies at all levels of the organization.  

  • Personal Leadership: Practices inclusion, communicates openly and effectively, demonstrates self-awareness  
  • Productive Relationships: Develops networks, collaborates, develops self and others  
  • Results Focus: Applies outcomes-based problem solving and systems thinking, demonstrates evidence-informed decision making   
  • Service Excellence: Practices innovation, facilitates a culture of learning, demonstrates continuous improvement   
  • Program Planning; design, plan, coordinate, facilitation of groups 
  • Finance; manage allocated financial resources for program delivery  
  • Communication skills; excellent both written and oral; evidenced in grant writing and reporting to funders 
  • Community Relations; well-developed engagement skills, strong networking  

Intention Statement 

Terra recognizes that it operates within a society and systems shaped by white supremacy and colonization and institutionalized discrimination and the exclusion, exploitation, and marginalization of Indigenous, Black, and people of color.  

Terra strives to understand and be accountable for how white supremacy continues to impact its work at an organizational and systemic level and to address harm; implicit and explicit biases  

Our intention is: 

To build a foundation of awareness, knowledge, and skills to be an anti-racist organization. To respond to systemic racism that creates barriers and inequality in the workplace and in society. To be an organization that embeds the principles of equity and anti-oppression to everything it undertakes.   

Our goal is to actively promote diversity, equity, and inclusion through an antiracism lens through policies processes and practices.  

Compensation: The starting salary for the position is $45,00-$47,857.   

Upon completion of a probationary period, we offer a comprehensive, competitive, extended health benefits package including RRSP contribution. Staff have three weeks of vacation, and, in addition, the agency is closed between Christmas day and New Years. 

As a learning organization, Terra supports ongoing professional development among employees through formal training, informal mentoring, and personalized growth plans.  Terra is continuing to grow our programming and there are anticipated opportunities for further professional growth within the agency.  

To Apply: 

Please email your résumé and cover letter to: Human Resources, Please include “24-009TERRA Transitions Coach” in the subject line of the email.    

Closing Date: June 27, 2024