Program Supervisor, Services for Educational Achievement (SEA)

As a non-profit organization that has been serving pregnant and parenting teens in Edmonton for 50 years Terra is recognized for its leadership, innovation and collaboration.  Annually more than 1,000 young parents and their children benefit from a comprehensive range of services. Through the compassionate work of the staff, we help parents and children to develop and reach their full potential by recognizing and responding to their unique and individual needs. Terra staff are guided by the Code of Honour which supports, respects, and celebrates our families and staff (https://terracentre.ca/what-is-terra/careers/).  If you share our values and support our mission and vision, please consider joining our team.

 

Job Overview:

The SEA Program provides direct service to pregnant and parenting families attending Braemar School with a focus on strengthening the parent/child relationship; supporting the achievement of education and employment goals; and building the family’s natural and community resources.

The SEA Program Supervisor will supervise 8 staff assigned to the unit to help employees maintain healthy boundaries with participants, demonstrate positive, mature, and confident interactions with participants, administer the Strengthening Hope Program (SHP) in accordance the SHP grant and foster an open positive team environment in which all personnel are supported and guided toward the achievement of participant and funder outcomes and the agency’s mission and values.

Job Conditions:

The Program Supervisor position is permanent full time (37.5 hours/week) with flexible hours to work 8:30 AM to 4:30 PM, Monday through Friday, and some evening and occasional weekend based on the needs of families and staff and to support programming.  The position will be working out of the Braemar School located at 9359 67A Street NW.

 

Key Responsibilities:

  • Provide leadership, supervision, coaching and mentorship to the team delivering the SEA and SHP programs to provide program staff support and guidance on a day to day basis and ensure resources are directed and focused on the empowerment of and achievement of goals for the participants.
  • Responsible to ensure full and thorough assessment and screening of participants requesting program services through Terra programs
  • Ensure the direction, content, conduct and quality of program services aligns with program funding and agency evaluation plan expectations.
  • Complete data analysis and reporting requirements to ensure continuity in funding.
  • Provide quality assurance monitoring and oversight to ensure the programs and services reflect the agency vision and values.
  • Work with others to improve the knowledge and responsiveness of community institutions, groups and individuals regarding Terra’s mission and strengths of young families.
  • Ensure effective financial management of the program and adherence to the agency budget.
  • Member of the supervisory team responsible to ensure participants receive ethical and consistent support across program areas

 

Qualifications:

  • A diploma or degree in human services
  • Minimum of 3 years previous supervisory experience in a community-based setting
  • Minimum of 5 years’ experience working with youth and expertise in assessing participant strengths and assisting youth to build healthy support networks
  • Expertise in assessing participants’ strengths and needs and identifying appropriate community resources
  • Knowledge and experience in using a strengths based framework
  • Experience with budget development and budget management
  • Strong verbal and written skills with the ability to gather and synthesize data to prepare funder reports
  • Experience working with community partners and funders

 

Knowledge and Abilities:

  • Demonstrated supervisory and leadership abilities and an effective problem solver
  • Ability to share opposing viewpoints and work towards collective solutions
  • Scheduling, priority setting and good time management skills
  • Ability to work in collaboration with co-supervisors to ensure continuity in employee support and program accountability
  • Team building expertise and ability to contribute to a positive, healthy work environment
  • Capacity to share knowledge about young and teen parent families with a particular emphasis on fathering
  • Evaluation knowledge and ability to use data in supervision of staff and for funder reporting
  • Financial management skills

 

Other requirements:

  • A valid driver’s license and a reliable vehicle with 2 million liability insurance, and occasional transport of participants and their children.
  • Current clear Drivers Abstract
  • Ability to work flexible hours
  • Clear Criminal Record Check and Child Intervention Check that are dated within 90 Days of the start date
  • Current Suicide Prevention/Intervention Training

 

Core Behavioral Competencies 

Terra values are core to the organization. We strive to hire individuals who possess these behavioral competencies at all levels of the organization.

 

  • Personal Leadership: Practices inclusion, communicates openly and effectively, demonstrates self-awareness
  • Productive Relationships: Develops networks, collaborates, develops self and others
  • Results Focus: Applies outcomes-based problem solving and systems thinking, demonstrates evidence-informed decision making
  • Service Excellence: Practices innovation, facilitates a culture of learning, demonstrates continuous improvement
  • Program Planning; design, plan, coordinate, facilitation of groups
  • Finance; manage allocated financial resources for program delivery
  • Communication skills; excellent both written and oral; evidenced in grant writing and reporting to funders
  • Community Relations; well developed engagement skills, strong networking

 

Diversity 

Fifty one percent of the young parents served by Terra are Indigenous.  The agency promotes and expects staff to invest in building knowledge and skills to be culturally competent in serving this population and all Black Indigenous and People of Colour.  Engaging in ceremony and cultural activities is stressed to promote experiential learning.  The Strategic Plan includes intentional actions to advance the agency efforts related to diversity, equity and inclusion.

 

As an agency we are working to build a foundation of knowledge and skills to be an antiracist organization, to understand and respond to systemic racism that creates barriers and inequality in the workplace and in society.

 

No person will be denied employment opportunities or benefits for reasons unrelated to their abilities. Recruitment and advancement will not discriminate on the grounds of any protected characteristics under Alberta Human Rights or Canadian Human Rights legislation.

Individuals will be recruited to positions based on their skills, qualifications and attributes required for employment and alignment to agency core values.

 

Vaccine Policy 

As a condition of employment, all Terra employees are required to be fully vaccinated against COVID 19 or regularly undergo COVID 19 testing before entering the workplace.  Successful applicants will be required to provide proof of their COVID 19 vaccination prior to commencement.  If you are the successful applicant and cannot be fully vaccinated on the basis of a protected ground under human rights legislation you may request an accommodation that will be reviewed by Terra.

 

Salary: The salary range for the position is $52 000-$58 000/year.  Upon completion of a probationary period, we offer a comprehensive, competitive, extended health benefits package including RRSP contribution.  A Wellness Fund is allocated to staff to support their ongoing well-being.  Staff have three weeks vacation, and, in addition, the agency is closed between Christmas and New Years.

 

As a learning organization, Terra supports ongoing professional development among employees through formal training, informal mentoring, and personalized growth plans.  Terra is continuing to grow our programming and there are anticipated opportunities for further professional growth within the agency

 

To Apply: To apply for this opportunity, please email your résumé and cover letter to: Human Resources, hr@careersforcommunity.ca.  Please include “22-013TERRA Program Supervisor, SEA” in the Subject Line of the email.

 

Closing Date: This position will be open until a suitable candidate is found