Family Engagement Worker: Young Dad’s Services 

Mission: Empowering Teen Parents to Succeed  

Vision: Teen Parent Families Thrive and Enrich our Community  

Job ID: 25-018TERRA  

As a non-profit organization that has been serving pregnant and parenting teens in Edmonton for 50 years Terra is recognized for its leadership, innovation and collaboration.  Annually more than 1,000 young parents and their children benefit from a comprehensive range of services. Through the compassionate work of the staff, we help parents and children to develop and reach their full potential by recognizing and responding to their unique and individual needs. Terra staff are guided by the Code of Honour which supports, respects, and celebrates our families and staff (https://terracentre.ca/what-is-terra/careers/).  If you share our values and support our mission and vision, please consider joining our team.   

  

Job Overview:   

We are seeking a compassionate and motivated Family Engagement Worker to support young fathers in developing positive parenting skills and building strong, healthy relationships with their children. This role involves home visitation, community outreach, and group programming to empower young dads in making informed, healthy choices for themselves and their families.  

Job Conditions:   

This is a full-time position (35 hours per week) with flexible scheduling, primarily Monday through Friday. The role requires availability for two evening shifts per week and occasional weekend hours, based on the needs of families and programming. The position is based out of the Terra Centre, located at 10320–146 Street, Edmonton. 

  

Key responsibilities:   

  • Serve as a leader and ambassador for the Terra Centre for Teen Parents by aligning with the organization’s mission, vision, values, policies, strategic goals, and practice model. 
  • Participate in the annual performance review process. 
  • Provide consistent support to children and families through home visits, phone calls, text messages, and email communication. 
  • Build and maintain meaningful relationships with agency staff, community partners, and resource organizations to enhance service delivery. 
  • Coordinate referrals and facilitate access to community resources, helping families establish strong, sustainable community connections. 
  • Plan, organize, and lead family meetings tailored to each family’s unique needs, supporting goal setting and strategy development. 
  • Advocate for families in crisis by assisting with problem-solving, communication, decision-making, and goal planning to build parental confidence and capacity. 
  • Identify and maintain a network of community resources to improve programming and align with family needs and program outcomes. 
  • Provide guidance and mentorship to participants, fostering skill development and resilience. 
  • Maintain accurate and timely documentation, including progress on client goals and monthly statistical reports. 
  • Collect and report outcome measures and participate in evaluation activities as required. 
  • Adhere to Terra Centre’s policies, procedures, and relevant professional codes of ethics. 
  • Collaborate with the integrated service team to ensure holistic support for participants. 
  • Actively participate in Community of Practice sessions, team/unit meetings, internal and external committees, and resource fairs. 
  • Plan and facilitate daytime and evening group programming at Terra sites and in the community to support partnerships and collaborative initiatives. 
  • Demonstrate accountability by completing tasks efficiently and effectively. 
  • Continuously develop cultural awareness and sensitivity to support diverse families in a respectful and inclusive manner. 

Qualifications/Requirements:  

  • Post-secondary diploma or degree in Human Services, Social Work, or Child and Youth Care/Worker  
  • Experience providing outreach support services through home visitation  
  • Experience providing life skills coaching and training  
  • Experience working with low income and marginalized participants, including people facing multiple barriers   

Knowledge and Abilities:   

  • Effectively and respectfully works with others who have diverse traditions, beliefs, interpersonal styles, attitudes and behaviours 
  • Ability to work flexible hours, if required 
  • Excellent communication skills, oral and written  
  • Ability to work with families from diverse cultural backgrounds and develop positive, effective, professional rapport and relationships with youth  
  • Knowledge of issues associated with people impacted by mental illness and substance abuse  
  • Knowledge of referral services and supports within the Edmonton community and/or the ability to research and connect with community resources   
  • Knowledge of child/youth development and child-parent attachment  
  • Understanding and knowledge of the issues pregnant and parenting young people face  

  

Other requirements:   

  • Police Information Check (including vulnerable Sector Check), completed within the last 90 days prior to start date. Processing times may take several weeks to complete these checks. Results will be reviewed on a case-by-case basis. 
  • Child and Youth Intervention Check, completed within the last 90 days prior to start date. Processing times may take several weeks to complete these checks. Results will be reviewed on a case-by-case basis. 
  • Manual dexterity required to operate various appliances and equipment. Ability to lift between 25- 50 lbs.   
  • Current Standard First Aid with Level C CPR, renewed every 3 years 
  • Applied Suicide Intervention Skills Training (ASIST), renewed every 3 years 
  • Valid Driver’s License, clear (or Director approved) Driver’s Abstract, current vehicle registration  
  • Reliable vehicle, with 2 million dollars vehicle liability insurance, available for regular use, as outlined in Terra Policy  

  

Core Behavioral Competencies   

Terra values are core to the organization. We strive to hire individuals who possess these behavioral competencies at all levels of the organization.   

  • Personal Leadership: Practices inclusion, communicates openly and effectively, demonstrates self-awareness   
  • Productive Relationships: Develops networks, collaborates, develops self and others   
  • Results Focus: Applies outcomes-based problem solving and systems thinking, demonstrates evidence-informed decision making    
  • Service Excellence: Practices innovation, facilitates a culture of learning, demonstrates continuous improvement    
  • Program Planning; design, plan, coordinate, facilitation of groups   
  • Finance; manage allocated financial resources for program delivery    
  • Communication skills; excellent both written and oral; evidenced in grant writing and reporting to funders  
  • Community Relations; well-developed engagement skills, strong networking   

Intention Statement  

Terra recognizes that it operates within a society and systems shaped by white supremacy and colonization and institutionalized discrimination and the exclusion, exploitation, and marginalization of Indigenous, Black, and people of color.   

  

Terra strives to understand and be accountable for how white supremacy continues to impact its work at an organizational and systemic level and to address harm; implicit and explicit biases   

  

Our intention is:  

To build a foundation of awareness, knowledge, and skills to be an anti-racist organization. To respond to systemic racism that creates barriers and inequality in the workplace and in society. To be an organization that embeds the principles of equity and anti-oppression to everything it undertakes.    

  

Our goal is to actively promote diversity, equity, and inclusion through an antiracism lens through policies processes and practices.   

  

Compensation: The starting salary for the position is $45,000 – $47,857.   

Upon completion of a probationary period, we offer a comprehensive, competitive, extended health benefits package including RRSP contribution. Staff have three weeks of vacation, and, in addition, the agency is closed between Christmas and New Years. 

Terra Centre also offers free onsite or street parking depending on office location. We are also a casual business attire organization.  

As a learning organization, Terra supports ongoing professional development among employees through formal training, informal mentoring, and personalized growth plans. Terra is continuing to grow our programming and there are anticipated opportunities for further professional growth within the agency. 

To Apply:  

Please email your résumé and cover letter to: Human Resources, employment@terracentre.ca Please include “25-018TERRA Young Dad’s Services” in the subject line of the email.     

Closing Date: Until a suitable candidate is found. 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.