Expanding Hope Navigator

Mission: Empowering Teen Parents to Succeed 

Vision: Teen Parent Families Thrive and Enrich our Community 

Job ID: 24-018TERRA 

As a non-profit organization that has been serving pregnant and parenting teens in Edmonton for over 50 years Terra is recognized for its leadership, innovation and collaboration.  Annually more than 1,000 young parents and their children benefit from a comprehensive range of services. Through the compassionate work of the staff, we help parents and children to develop and reach their full potential by recognizing and responding to their unique and individual needs. Terra staff are guided by the Code of Honour which supports, respects, and celebrates our families and staff (https://terracentre.ca/what-is-terra/careers/).  If you share our values and support our mission and vision, please consider joining our team.  

Job Overview: 

In partnership with Family Resource Networks (FRNs) and their communities, the Expanding Hope program involves developing and implementing an innovative service delivery model to provide access to services and supports that address the unique needs of young families across Alberta. As a part of the Expanding Hope program team, this position provides virtual supports and services directly to young families across Alberta and works with the Children and Family Services funded Family Resource Networks and other community stakeholders, to build their capacity to serve expecting and parenting youth. The role works at both the individual participant level, as well as the systems level to expand and leverage services to meet the needs of young families throughout Alberta.

Job Conditions:  

This is a full time (35 hours/week) with flexible hours Monday through Friday. Some evening work will be required based on needs of program.

The position is located at Terra West, located at 10320-146 Street NW, Edmonton.


Key responsibilities:  

Organizational Commitment:

  • Ambassadorship: Serve as an ambassador and champion of Terra Centre for Teen Parents by upholding its mission, vision, values, policies, strategic goals, and code of honor.
  • Ethical Compliance: Adhere to Terra Centre’s policies and procedures and the professional code of ethics of applicable professional associations.
  • Professional Development: Engage in individual supervision, team/agency meetings, and professional development opportunities.
  • Administrative Duties: Complete accurate and timely administrative tasks including data collection, database input, participant documentation, and monthly statistical reporting using Terra’s Microsoft database. Collect outcomes measures data and participate in evaluation activities as required.

Community Engagement:

  • FRN Knowledge: Develop a strong working knowledge of the FRN network.
  • Collaboration: Work collaboratively with program staff, FRNs, and other community stakeholders to enhance service delivery.
  • Training and Presentations: Develop and facilitate presentations and training materials for service providers on the unique needs of young families.
  • Gap Identification: Identify gaps in services and communicate these findings to the program manager.
  • Coaching: Provide coaching for FRNs to support their capacity building efforts to deliver effective services to young families.


Participant Support:

  • Navigation Services: Provide short-term navigation services to young families ages 21 and under, using a strength-based, trauma-informed, and client-centered approach.
  • Support Networks: Offer support and services to natural support systems of adolescent parents (e.g., grandparents, siblings, foster parents) and facilitate access to resources.
  • Referrals: Provide supported referrals and complete assessments and surveys with participants to inform service delivery.
  • Child and Youth Development: Knowledge of child/youth development and child-parent attachment
  • Awareness: Understanding and knowledge of the issues pregnant and parenting young people face

Additional Duties:

  • Perform other duties as assigned to support the program’s goals and objectives.

Qualifications/Requirements: 

  • Education: Degree or diploma in a human services field (ex: social work, child and youth care, human ecology, and psychology).
  • Experience: Demonstrated experience in partnership work and collaboration. Experience working with youth, with an in-depth understanding of the needs and issues related to youth exposed to vulnerable life circumstances.
  • Knowledge: Knowledge and experience practicing within Indigenous worldview, strengths-based, social-ecological, trauma-informed, and attachment frameworks are considered assets.
  • Technical Proficiency: Proficient in using virtual platforms for delivering services (e.g., Microsoft Teams, Zoom, Google Meet). Knowledge and experience with Office 365 and its programs (e.g., Excel, Word, PowerPoint, SharePoint, Forums).
  • Experience in Rural Settings: Previous experience working in a rural setting is an asset.
  • Communication Skills: Excellent written and verbal communication skills.

Other requirements:  

  • A clear Police Information Check and Child Intervention Check that are dated within 90 Days of the start date
  • Applied Suicide Intervention Skills Training (ASIST)
  • A clear (or Director approved) Driver’s Abstract 
  • A valid driver’s license and a reliable vehicle with 1 million liability insurance, available for regular use
  • Ability to work flexible hours

Core Behavioral Competencies  

Terra values are core to the organization. We strive to hire individuals who possess these behavioral competencies at all levels of the organization.  

  • Personal Leadership: Practices inclusion, communicates openly and effectively, demonstrates self-awareness  
  • Productive Relationships: Develops networks, collaborates, develops self and others  
  • Results Focus: Applies outcomes-based problem solving and systems thinking, demonstrates evidence-informed decision making   
  • Service Excellence: Practices innovation, facilitates a culture of learning, demonstrates continuous improvement   
  • Program Planning; design, plan, coordinate, facilitation of groups 
  • Finance; manage allocated financial resources for program delivery  
  • Communication skills; excellent both written and oral; evidenced in grant writing and reporting to funders 
  • Community Relations; well-developed engagement skills, strong networking  

Intention Statement 

Terra recognizes that it operates within a society and systems shaped by white supremacy and colonization and institutionalized discrimination and the exclusion, exploitation, and marginalization of Indigenous, Black, and people of color.  

Terra strives to understand and be accountable for how white supremacy continues to impact its work at an organizational and systemic level and to address harm; implicit and explicit biases  

Our intention is: 

To build a foundation of awareness, knowledge, and skills to be an anti-racist organization. To respond to systemic racism that creates barriers and inequality in the workplace and in society. To be an organization that embeds the principles of equity and anti-oppression to everything it undertakes.   

Our goal is to actively promote diversity, equity, and inclusion through an antiracism lens through policies processes and practices.  

Compensation: The starting salary for the position is $45,000 – $47,857   

Upon completion of a probationary period, we offer a comprehensive, competitive, extended health benefits package including RRSP contribution. Staff have three weeks of vacation, and, in addition, the agency is closed with gifted days between Christmas day and New Years. 

As a learning organization, Terra supports ongoing professional development among employees through formal training, informal mentoring, and personalized growth plans.  Terra is continuing to grow our programming and there are anticipated opportunities for further professional growth within the agency. 

To Apply: 

Please email your résumé and cover letter to: Human Resources, employment@terracentre.ca Please include “24-018TERRA Expanding Hope Navigator” in the subject line of the email.   

Closing Date:   September 19, 2024